WORKPLACE COMMUNICATION: INFLUENCE AS A CROSS CUTTING THEME
By the end of the session, you will:
- Enhance your communication and influence a range of stakeholders
- Develop influencing techniques within both oral and written communication
- Put techniques into practice through short activities
Influence is often seen as something that only skilled leaders do well, or a technique that takes years of study and practice. In this short interactive workshop, we will debunk these myths, and help you explore and develop your 'influential edge' regardless of your role, position, preferred communication style(s), and medium.
We will look at ways to influence people in everyday workplace situations: when giving short presentations, writing and responding to emails, giving opinions at meetings and in conference calls, and negotiating or in conflict with others.
This mini-workshop will be broken down into four sections, each focusing on a specific workplace situation. Within each section participants will learn/revisit theory, have discussions, and take part in short scenarios to effectively move from awareness, to basic skill building. As part of each section, we will also look at how culture, personality, and identity further influence outcomes.
1. Situation: Presenting Information
Influencing Focus: Using Your Voice
2. Situation: Writing and Responding to Emails
Influencing Focus: Navigating Direct and Indirect Language
3. Situation: Giving Input at Meetings
Influencing Focus: Developing Effective Persuasion Frameworks
4. Situation: Negotiations and Conflict
Influencing Focus: Taking Positions/Building Relationships
*Note: Due to COVID 19, we will need all guests to fill in the Travel and Health Declaration online during registration. This is for all the participant's health safety and follows the Local Taiwan regulations. Thank you for your understanding in advance.